Human Resources

The Problem

Employment Law is a notoriously difficult area and businesses have to deal with new, complex employment legislation every year. The consequences of making mistakes can be time-consuming and extremely costly. As a newly appointed SureCare franchisee, you are unlikely to have a great deal of internal HR expertise. Yet it’s essential that you know how best to handle tricky employment issues to ensure compliance, protect your reputation and maintain the financial viability of your franchise.

The Solution

HiggsHR provides an expert employment law service, giving you peace of mind at an affordable price.

HiggsHR is different from the employment law service offered by many alternative providers. The key features of HiggsHR are:

• Dedicated team, providing continuity of service – with HiggsHR, you won’t speak to someone different each time you call. We assign a dedicated team to work with you (a maximum of 3 people) who understand your business and what you want to achieve. This ensures you receive continuity of service, which clients tell us is critically important.
• Expert employment lawyers – unlike the providers of many employment law services, we do not employ consultants or other non-legally qualified staff to advise you. Your HiggsHR team will comprise only expert employment lawyers.
• Sector experience – Your HiggsHR team has extensive advisory experience and a track record of advising domiciliary care and other healthcare organisations. We understand the issues you face.
• Unlimited access – we place no restrictions on how often you can contact us. This encourages you to work with us when you need to, without worrying about additional cost and unexpected invoices.
• Tailored advice – we don’t just tell you what the law is. We tailor our advice to the particular circumstances facing your franchise. This helps you to achieve your business goals.
• Costs certainty – we provide a comprehensive employment law service to new franchisees for a fixed annual retainer payment fee of £2,655 plus VAT, paid on a monthly basis, including the initial three months free of charge. This fee also includes providing suitable contracts of employment for you to issue to staff.

In addition, HiggsHR helps you keep up to date with this fast moving area. We provide regular email updates on changes in employment law and also give you access to our Annual Update Seminar for all subscribers.

What does HiggsHR include?

• Unlimited telephone and email advice on all employment related matters.
• Document drafting service
• HR Information Binder *
• Annual HR Update Seminar
• Regular E-Mail Updates on changes in employment law that are relevant to you.
• Discounted rates for dealing with Employment Tribunal claims

* The Binder is an extensive suite of Fact Sheets, Guidance Notes and Template HR documents designed for you to use when dealing with the HR issues that arise in your business. It is updated at no extra cost to you.

Additional Services

As a Higgs HR subscriber, you also have the option to purchase additional services, at a cost to be agreed with your Higgs contact before work starts. Our additional services include:

• Personal Attendance Time
• Employment Tribunal Litigation *
• Bespoke Training on topics of particular relevance to your franchise.

* In the unlikely event that you have to face Employment Tribunal proceedings, we will provide the same advisers to help you defend them.

Testimonials

Please don’t take our word for it. This is what one of our clients says about us.

"The team provides a customer service which is second to none, with faultless advice alongside essential information regarding all up to date legislation." Rupesh Chhetry, Director, Fawkes & Reece Limited.

For a further no obligation discussion, please contact Damian Kelly on 01384 327176 or at damian.kelly@higgsandsons.co.uk.