About Us
About SureCare
SureCare Bedford is a franchise of SureCare Community Services Limited owned and operated by Wellnest Home Care Ltd.
At SureCare Bedford, we aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the services we provide to ensure that we are successfully meeting the needs of our service users and achieving their aims and objectives. We also encourage feedback from our clients, their relatives, friends and representatives.
Our person-centred approach to care allows us to provide tailor-made care and support packages that contribute to the overall health and well-being of our clients, whilst incorporating individual needs, wishes and preferences. SureCare Bedford also strives to work in partnership with other services and health professionals, maximising the full potential of those we support.
About SureCare
Our Vision, Mission & Values
Our Vision
We aim to be recognised as the leading trusted provider of high quality care and support services to those in need of help and care, whatever their individual circumstances.
Our Mission
We consistently strive to provide our clients with high quality, person-centred care and support services that are tailored to the individual, enabling them to maintain their dignity and independence at home.
Our Values
We strive to improve the overall well-being and quality of life of our clients, by valuing Independence, Respect, Dignity, Trust, Reliability and Commitment to supporting people through all stages of life's journey.
In order to meet our clients’ individual needs, we at SureCare Bedford ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We also seek to ensure that our clients’ needs are thoroughly re-assessed as often as required, so that the care and support provided has the flexibility to respond to any change of needs. Through our services, we strive to assist our clients in maintaining their dignity and independence at home, as well as encouraging participation within our local community wherever possible.
SureCare Bedford has rigorous recruitment and in-house training procedures, allowing us to consistently provide high quality amongst our team of care professionals. All of our staff are subject to enhanced Disclosure and Barring Service (DBS) clearance, and are regularly monitored and supported in their role. Full extensive training is provided, with career progression and personal development actively encouraged throughout. Through this, we strive to ensure that our services are delivered to the high and professional standard you’d come to expect from a nationally recognised care provider.
Our Leadership Team
About Cecilia and Shila
Both Cecilia and Shila have seen up close the growing need for personal care in the community. With their shared desire and determination to help others, together they established SureCare Bedford to make a positive impact in the lives of people requiring vital care services. As part of a well-recognised national brand, they are boosted by SureCare’s proven track record and sense of trustworthiness within the industry.
Cecilia and Shila each have extensive experiences of working within the care sector as registered nurses. They have witnessed first-hand the pressures facing the health and social care system today. As the demand for care and support services grows, Cecilia and Shila hope their approach to providing quality holistic care will help to reduce the burden on the NHS and wider healthcare services.
In addition to providing vital domiciliary care services, Cecilia and Shila also strive to create employment opportunities for existing care sector workers and those looking to begin a career in care. By fostering a positive work environment that is responsive to rapidly changing care needs, SureCare Bedford is proud to be a force for good in the local community, supporting both workers and the service users under our care.
