We’re delighted to announce that three franchises in the SureCare network have been recognised in the Top 20 Home Care Provider Awards from homecare.co.uk, based entirely on reviews from service users.
As a customer review website, homecare.co.uk provides a platform for recipients of home care services to provide feedback and testimonials to their local care teams. These awards highlight the highest rated and most recommended providers of home care across the country.
Last month, our operators in Newcastle & North Tyneside, North Leeds and Rugby & North Warwickshire received the good news that they had each scooped one of the top 20 spots in their respective regions. The performance and reception of each of these local teams is reflected in their average customer ratings, ranging from 9.6 to 9.8 out of 10.
Many SureCare franchises across the UK now use homecare.co.uk’s review service to acquire feedback from service users and their families on how effective and friendly our national care teams are. This also doubles up as a recommendation platform for others looking for suitable home care in their local areas. After all, high ratings and strong reviews can lead to more potential service users in the future.
Reactions from the award winners
Over at SureCare Newcastle & North Tyneside, Managing Director Akshay Duggal commented on the Top 20 accolade: “Following a brilliant first CQC Inspection – which we were rated ‘Good’ – I was absolutely delighted to have won this award. Our whole team works so hard to provide exceptional care to our service users, going above and beyond without a second thought.”
He went on: “This award proves that our service users, their friends and family have confidence in our company values and, of course, our care workers. I’m so proud that all our hard work and commitment is being recognised. It’s a well-deserved award for all our team!”
Franchise owners in both North Leeds and Rugby have also expressed their joy at being named among the Top 20 providers by homecare.co.uk, and they are continuing to get the word out amongst the local community to boost their profiles and influence to those on the lookout for an exceptional care service in their area.
SureCare is one of the UK’s leading home care providers, with high quality care services available across the country. Find your local SureCare services here.
For more information on franchising opportunities in the care sector for business owners, please visit our Franchising website. You can also get in touch with our head office team on 01244 321 199 or email enquiries@surecare.co.uk