Choosing the right care provider, either for yourself or somebody close to you, is an extremely important decision. Here at SureCare, we know you want to find a service that works for you and caters to your specific care needs.

As one of the country’s most trusted home care providers, we believe it’s vital to ensure that our service users are placed at the centre of everything we do. With three decades of home care experience behind us, we at SureCare have refined our range of services and how our care teams throughout the UK approach each day with dignity and compassion at our core.

We know that choosing to receive assistance at home can be a big step, so we want to make it easier for you and your loved ones to make the right decision when it comes to home care. Here we’ve listed five key reasons why to choose SureCare when you’re looking for a friendly and effective care service in the comfort of your own home.

Person-centred service

First and foremost, it’s all about you. When you choose a home care service from SureCare, you’re essentially inviting one of our care workers into your home. To help you feel at ease, we will meet with you beforehand to get to know you and understand your situation. This also helps us to match you with the right care worker, ensuring a harmonious relationship.

It’s important to us that we work around your routines and your preferences. We want to deliver a service that feels tailor-made for you and your home life, whilst also respecting your dignity and privacy. With you at the centre of our care, we can adapt to meet your own personal requirements.

Flexibility

Every individual is unique, from their personalities and preferences to routines and care needs. That’s why it’s not practical for us to take a ‘one size fits all’ approach in providing care. Instead, our highly skilled care workers are capable of quickly adapting and responding to changing situations.

If you ever need to make any changes to your unique care package or frequency of service, simply let us know and we’ll do our utmost to accommodate your requests. We want to make sure you feel in control and comfortable with the level of care you receive from SureCare.

Range of services

The most common service we provide is domiciliary care – better known as home care. This is best suited for people in old age requiring care and companionship, or those with mobility issues needing assistance around the home. But this is not the only thing we provide help for. SureCare boasts a wider range of support services to help people of all ages and abilities.

Additional services include:

• Live-in Care for 24-hour support at home,
• Dementia Care for those living with the difficult condition,
• Respite Care to allow family carers to take a much-needed break, and
• Home Services to assist with domestic chores like cleaning, gardening and even doing the weekly shop.

Some of our operators also offer childcare facilities, which can support youngsters with learning difficulties or provide a babysitter service for busy parents. Contact your local SureCare operator to find out more about available childcare services.

Friendly and compassionate service

Whichever service you require from SureCare, you can be certain that your care worker will approach the job with a smile on their face. After all, we’re here to build a rapport with you and provide close companionship alongside your care.

It’s important to us that you’re comfortable with the service you get, and we believe the best way to achieve this is by establishing a happy and friendly relationship. Our care workers also operate with compassion and understanding to help you and your loved ones feel at ease, no matter what the situation.

Trusted and regulated

At SureCare, we believe it’s important to give you and your loved ones peace of mind, so we pride ourselves on our ability to deliver services that put your safety, security and wellbeing above all else. This, of course, means that we adhere to certain guidelines and codes of conduct when delivering our quality care services.

SureCare is fully regulated by the Care Quality Commission and all of our care workers and care co-ordinators are subject to enhanced DBS clearance. Since 1994, we’ve been a well-respected name in home care provisions and our brand has expanded in recent years, with trusted SureCare teams now operating in more than 50 territories across the UK.
 

To find out more about how quality care services from SureCare can support you or a loved one at home, simply get in touch with your nearest branch today. Head to our Find a Branch page for contact details to request further information.