About Us

SureCare Bromley

Providing quality care services for all stages of life’s journey

About SureCare

SureCare Bromley is a franchise of SureCare Community Services Limited owned and operated by Surecare Bromley Limited.

At SureCare Bromley, we aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the services we provide to ensure that we are successfully meeting the needs our of service users and achieving their aims and objectives. We also encourage feedback from our clients, their relatives, friends and representatives.

Our person-centred approach to care allows us to provide tailor-made care and support packages that contribute to the overall health and well-being of our clients, whilst incorporating individual needs, wishes and preferences. SureCare Bromley also strives to work in partnership with other services and health professionals, maximising the full potential of those we support.

About SureCare

Our Vision, Mission & Values

Our Vision

We aim to be recognised as the leading trusted provider of high quality care and support services to those in need of help and care, whatever their individual circumstances.

Our Mission

We consistently strive to provide our clients with high quality, person-centred care and support services that are tailored to the individual, enabling them to maintain their dignity and independence at home.

Our Values

We strive to improve the overall well-being and quality of life of our clients, by valuing Independence, Respect, Dignity, Trust, Reliability and Commitment to supporting people through all stages of life's journey.

In order to meet our clients’ individual needs, we at SureCare Bromley ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We also seek to ensure that our clients’ needs are thoroughly re-assessed as often as required, so that the care and support provided has the flexibility to respond to any change of needs. Through our services, we strive to assist our clients in maintaining their dignity and independence at home, as well as encouraging participation within our local community wherever possible.

SureCare Bromley has rigorous recruitment and in-house training procedures, allowing us to consistently provide high quality amongst our team of care professionals. All of our staff are subject to enhanced Disclosure and Barring Service (DBS) clearance, and are regularly monitored and supported in their role. Full extensive training is provided, with career progression and personal development actively encouraged throughout. Through this, we strive to ensure that our services are delivered to the high and professional standard you’d come to expect from a nationally recognised care provider.

Our Leadership Team

SureCare Bromley is directed and led by Jennifer D’Arcy-Smith, Registered Manager, with the support of her husband Victor, a Chartered Certified Accountant.

About Jennifer

Jennifer has a background in biochemistry and worked for many years as a systems development manager for a multinational company before retraining as a teacher (Key Stages 4 and 5). She taught information and communication technology (ICT), business studies and science for several years with a particular passion for A-level biology.

Jennifer brings many skills to the business which she has acquired over the years. She possesses strong ICT skills, with excellent knowledge and experience of the development and management of software systems; the ability to work within a team and to critical deadlines. As a teacher Jennifer gained good communication skills together with the ability to nurture and develop students to reach their full potential.

Jennifer and Victor have four children – three sons and a daughter. Jennifer has also fostered children and through this role she has had to work in partnership with other professionals involved in a child’s life such as social workers, healthcare professionals and the police.

Jennifer feels very strongly that everyone deserves the very best care and will only be satisfied with providing the person-centred quality care that she would deem good enough for her own loved ones.

Contact Us

Get in touch with us today for more information on how we can support you.