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About Us

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SureCare Central Cheshire provides flexible and tailored personal care to complement the care already provided by family members or to replace care when family can no longer help.

We provide support enabling people to continue to live independently within their own homes.  With our wide network of partners, we help people to remain a part of their local community and participate in local activities.

We select individuals to become care workers who are naturally caring, compassionate and want to support, with respect, those who now need some help.  We invest in our team of care workers, training them to the highest standards to ensure they provide only the highest levels of care.  We look after our care workers so that they look after you.

In order to provide the best family focused care for your loved one (our client) we complete a full care needs assessment and a detailed plan of care will be agreed with you, the client and ourselves.  During this time, we get to know the client so that care workers can chat about topics that are relevant and will spark happy memories making care visits something to look forward to.

When providing care we look at all aspects that affect the health, well-being, emotional, and safety needs of our clients to improve the social inclusion and independence of those we are fortunate to work with and aim for them to remain or return to being a part of their local community.

SureCare has invested in technology to assist in providing quality care and support.  The software has been tailor-made and ensures that any information is securely stored.  This innovative system will facilitate with not only reducing our carbon footprint but ultimately allow SureCare to be a market leader in our sector operating a near paperless system.  Added to our comprehensive training package this helps to ensure that our clients receive the highest level of care and support.

Our Vision

To be recognised as the leading trusted provider of high quality care and support services to those in need of help and care for any reason.

Our Mission

To consistently provide our clients with the highest quality of tailor-made, person-centred care and support services, enabling them to maintain their dignity and independence and improve their overall health, well-being and quality of life.

Our Values

We provide a Community of Care Services for Life’s journey.  Our values are what we care about the most: Independence, Respect, Dignity, Trust, Reliability and Commitment.

 

Testimonials

"I would like to take this opportunity to thank each and every one of the carers that visited Mum and made her final weeks as comfortable as they could be. They dealt with her with a real sense of professionalism and dignity. Mum was a highly intelligent individual who had led a life of adventure and travel in conditions which could be quite challenging. It was a pleasure to see that staff afforded her that respect as a matter of course – understanding that people who have lived through the past half century are resilient, self-reliant and tough and should be treated as such. I’d also like to thank you for being so flexible with your hours. To be able to accommodate such rapid change was such a relief and meant that we could work and sleep knowing that she was being cared for. I wish every one of you the very best and give you all my heartfelt thanks."

Anonymous, Cheshire

"I cannot praise your staff enough. I was dubious about having carers but you were magic. I went from worrying about carers coming in, to really looking forward to your visits. You bounced in from the start like I had known you for years."

Anonymous, Cheshire