About Us
About SureCare
SureCare Charnwood & Rushcliffe is a franchise of SureCare Community Services Limited owned and operated by Woodcock Care Services Ltd.
At SureCare Charnwood & Rushcliffe, we aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the services we provide to ensure that we are successfully meeting the needs of our service users and achieving their aims and objectives. We also encourage feedback from our clients, their relatives, friends and representatives.
Our person-centred approach to care allows us to provide tailor-made care and support packages that contribute to the overall health and well-being of our clients, whilst incorporating individual needs, wishes and preferences. SureCare Charnwood & Rushcliffe also strives to work in partnership with other services and health professionals, maximising the full potential of those we support.
About SureCare
Our Vision, Mission & Values
Our Vision
We aim to be recognised as the leading trusted provider of high quality care and support services to those in need of help and care, whatever their individual circumstances.
Our Mission
We consistently strive to provide our clients with high quality, person-centred care and support services that are tailored to the individual, enabling them to maintain their dignity and independence at home.
Our Values
We strive to improve the overall well-being and quality of life of our clients, by valuing Independence, Respect, Dignity, Trust, Reliability and Commitment to supporting people through all stages of life's journey.
In order to meet our clients’ individual needs, we at SureCare Charnwood & Rushcliffe ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We also seek to ensure that our clients’ needs are thoroughly re-assessed as often as required, so that the care and support provided has the flexibility to respond to any change of needs. Through our services, we strive to assist our clients in maintaining their dignity and independence at home, as well as encouraging participation within our local community wherever possible.
SureCare Charnwood & Rushcliffe has rigorous recruitment and in-house training procedures, allowing us to consistently provide high quality amongst our team of care professionals. All of our staff are subject to enhanced Disclosure and Barring Service (DBS) clearance, and are regularly monitored and supported in their role. Full extensive training is provided, with career progression and personal development actively encouraged throughout. Through this, we strive to ensure that our services are delivered to the high and professional standard you’d come to expect from a nationally recognised care provider.
Our Leadership Team
Registered Manager
Sandra Strong
Sandra joined SureCare Charnwood & Rushcliffe in 2013 as a Senior Care Assistant. She quickly became an excellent support to our care staff and enjoyed this aspect of her role.
Prior to joining SureCare Sandra had gained a great deal of experience within the care sector, even enjoying a brief time as a childminder. It wasn’t long before Sandra was promoted to Care Coordinator and then progressed to Team Leader, which allowed her to provide additional support to care workers and service users alike.
Sandra was appointed to the role of Registered Manager in January 2018. Sandra loves her role and continues to be a real asset to the team.
