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Leadership

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SureCare Doncaster is a franchise of SureCare Community Services Limited owned and operated by SureCare (Doncaster) Ltd.

SureCare Doncaster is operated by Caron and Michael Oldreive. Caron is the registered manager of SureCare Doncaster.  She previously had sixteen years’ experience working in the care sector which included the role of registered manager in two residential care homes. Her qualifications include the Registered Manager Award, NVQ Level 4 Care and NVQ Level 5 Management.

Caron established SureCare Doncaster in 2005.  She developed the business with a consistent emphasis on maintaining quality services, and establishing a good reputation and positive relationships with both service users and social care professionals.

Michael was employed in the prison service, but was active in supporting the growth of the business in the early years. This included developing a full range of in house training which he presented to the care staff at the company premises. Michael took the opportunity of early retirement from the prison service and became fully involved as a director/business manager at SureCare Doncaster in 2016.  His qualifications include a Level 5 Diploma in Health and Social Care Management.

As Michael says, “When Caron started the business in 2005 I really felt passionate about SureCare, and I still feel absolutely committed and positive about the services we provide in the community. Both Caron and I have reached a stage in life where we can fully appreciate the value of assisting service users to maintain their quality of life and independence in their own homes.”

Meet the Team

The office at SureCare Doncaster is staffed from Monday to Friday by our Care Coordinators and Field Care Supervisors.

Lesley Jackson/Louise Massarella-Hickey
Care Coordinators
Lesley and Louise produce and distribute our rotas. They ensure that care calls are covered, sometimes at very short notice due to unforeseen events! They answer telephone queries and are the first point of contact for visitors to the office. Their communication skills and professional manner with service users, their families, care staff and healthcare professionals in the community are a key part of our operational efficiency.

Stephanie Wharton
Senior Field Care Supervisor

Stephanie supervises our team of field care supervisors to ensure high standards of care are maintained.  She manages our on call service and is responsible for assessments, reviews, staff meetings and supervision.  Stephanie also oversees induction, mandatory training and staff development.

Paula Knott/Rebecca Lang
Field Care Supervisors

Testimonials

"As a family we wanted to keep Dad in his own home for as long as possible, and without your staff we would not have been able to do so. Your Carers became part of the family, not only looking after Dad but helping our family when we were struggling. The support they gave us was immeasurable."

Anonymous, Doncaster

"We would like to thank you for the care you gave to our Mum. Your caring and efficient service gave us peace of mind and enabled Mum to stay in her own home. We will always be grateful for the excellent services you have provided."

Anonymous, Doncaster