About Us
About SureCare
SureCare Dumfries & Galloway is a franchise of SureCare Community Services Limited owned and operated by Moatwell Home Care Services Limited.
At SureCare Dumfries & Galloway, we aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the services we provide to ensure that we are successfully meeting the needs of our service users and achieving their aims and objectives. We also encourage feedback from our clients, their relatives, friends and representatives.
Our person-centred approach to care allows us to provide tailor-made care and support packages that contribute to the overall health and well-being of our clients, whilst incorporating individual needs, wishes and preferences. SureCare Dumfries & Galloway also strives to work in partnership with other services and health professionals, maximising the full potential of those we support.
About SureCare
Our Vision, Mission & Values
Our Vision
We aim to be recognised as the leading trusted provider of high quality care and support services to those in need of help and care, whatever their individual circumstances.
Our Mission
We consistently strive to provide our clients with high quality, person-centred care and support services that are tailored to the individual, enabling them to maintain their dignity and independence at home.
Our Values
We strive to improve the overall well-being and quality of life of our clients, by valuing Independence, Respect, Dignity, Trust, Reliability and Commitment to supporting people through all stages of life's journey.
In order to meet our clients’ individual needs, we at SureCare Dumfries & Galloway ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We also seek to ensure that our clients’ needs are thoroughly re-assessed as often as required, so that the care and support provided has the flexibility to respond to any change of needs. Through our services, we strive to assist our clients in maintaining their dignity and independence at home, as well as encouraging participation within our local community wherever possible.
SureCare Dumfries & Galloway has rigorous recruitment and in-house training procedures, allowing us to consistently provide high quality amongst our team of care professionals. All of our staff are subject to enhanced background checks under the Protecting Vulnerable Groups (PVG) scheme, and are regularly monitored and supported in their role. Full extensive training is provided, with career progression and personal development actively encouraged throughout. Through this, we strive to ensure that our services are delivered to the high and professional standard you’d come to expect from a nationally recognised care provider.
Our Leadership Team
Peter Bomer
Managing Director
Sharon Morrow
Branch Manager
Managing Director
Peter Bomer
A serial entrepreneur and business leader with over 25 years of global experience, Peter played a key role in expanding Johnnie Walker whisky in Asia before launching a series of successful ventures in China. Now based in Scotland, he’s bringing his business acumen and skills as an innovator to the home care sector with SureCare Dumfries & Galloway, driven by a mission to transform senior care.
“Caring for my parents – both living with dementia – showed me the stark difference between basic care and care that truly enhances life,” Peter shares.
“Dumfries and Galloway is full of vibrant over-70s – volunteers, hobbyists, and community members who want to remain independent. They don’t want to enter a care home or be treated as invalids. Our mission is to go beyond ‘helping them get by’, instead empowering them to thrive at home, on their own terms.”
Branch Manager
Sharon Morrow
Sharon has dedicated her life to the care industry – her parents’ operated their own care home, so she has been aware of just how important the care sector is since childhood. Her career spans many years working in care, staff training, and senior leadership.
At SureCare Dumfries & Galloway, she leads the way for our team and has an overall mission to enhance the quality of elderly care in our community. A proud mother of two, she also enjoys family walks in the Lake District.
