About Us
About SureCare
SureCare Fylde & Wyre is a franchise of SureCare Community Services Limited owned and operated by Macmace Limited.
SureCare Fylde & Wyre formed in 2017 and is registered and regulated by the Care Quality Commission to provide care to adults within their own homes through our Domiciliary Care services. We aim to provide care and support for people who may be unable to wholly look after themselves for a variety of reasons.
SureCare Fylde & Wyre works alongside SureCare Preston & South Ribble, which has been providing award winning home care for over 20 years. Both branches are owned and run by the same experienced team, providing an exceptional level of service.
We are committed to developing positive person-centred support to people so they can lead the fullest possible life within the community and maintain important social links.
We offer ways to develop positive life styles for people with innovative ways of working and linking with other agencies that can provide strong circles of support. We can work with people who require specialised staff support due to their complex needs, and believe that our training and development and the skills of our management team can build high end service support for our clients.
Why choose SureCare Fylde & Wyre?
We will give you support to help you remain living in your own home for as long as it is safe and practical to do so, with reassurance that your entire individual needs will be catered for. You are important to us and we aim to ensure that your rights as a person are observed.
Operating in Preston, South Ribble, Fylde and Wyre for over many years, we have continuously monitored and improved our Aims and Objectives, so that the people we provide a service for and also staff understand that our service is focused on each individual and their needs.
We strongly believe in promoting the eight person centred values and they are:
Individuality: people never have to fit in with SureCare, people have the right to choose, and any support from SureCare is tailored to the individual.
Independence: Assist and encourage people with their daily living tasks by working together.
Privacy: All staff should ask permission from the person before commencing any type of support.
Partnership: We work with other professionals, families and carers to improve the lives of each person we provide a service for. Good communication between all concerned is paramount.
Choice: Each person has a right to make their own choices.
Dignity: People no matter who they are deserve to feel respected.
Respect: We support people in their beliefs.
Rights: People we provide a service to have a right to have a say in the way they are supported.
What can you expect to get from SureCare?
Assistance in maintaining your independence.
Information to enable you to make informed choices.
Assistance with daily tasks to support your independence and prevent you from feeling helpless.
The emphasis is always on you as an individual. We believe the unique qualities of each individual person is determined by their life history and experiences, likes and dislikes, these are their defining characteristics.
When our staff attend your home they will always be wearing a uniform together with an appropriate Identification Badge with photograph so that he /she is easily identifiable to you.
We believe that all individuals have the right to be treated with dignity and respect.
About SureCare
Our Vision, Mission & Values
Our Vision
We aim to be recognised as the leading trusted provider of high quality care and support services to those in need of help and care, whatever their individual circumstances.
Our Mission
We consistently strive to provide our clients with high quality, person-centred care and support services that are tailored to the individual, enabling them to maintain their dignity and independence at home.
Our Values
We strive to improve the overall well-being and quality of life of our clients, by valuing Independence, Respect, Dignity, Trust, Reliability and Commitment to supporting people through all stages of life's journey.
Our Leadership Team
Directors
Anne and Jimmy Anyon
Anne has worked in community care for many years as a Care Worker, Care Coordinator and Office Manager. The experience Anne gained from working in these different positions encouraged her to introduce a service for people in her local area that promotes the need for consistent time keeping and encourages continuity of care.
Jimmy is the Training & Development Manager. Jimmy has had numerous years’ experience in providing staff training both in a military and civilian environment.
Back in 2004, Anne and Jimmy launched SureCare Preston & South Ribble, and in 2017 opened SureCare Fylde & Wyre to reach more people across the wider area.
Meet Our Team
Carmen Ormesher – Registered Manager
Carmen has many years experience working in the care sector. Since starting as a Care Worker at SureCare back in 2013, she has progressed to Registered Manager. She is Level 5 qualified and now oversees the day to day running of SureCare Preston, South Ribble, Fylde & Wyre.
Helen Townson – Care Manager
Helen is responsible for quality assurance, assessments and reviews of services. Helen has many years of care experience and joined SureCare as a Care Worker in October 2007 and, over time, progressed to become a Community Care Supervisor and then Care Coordinator. Helen has gained Level 5 qualification.
We also have team of Care Coordinators and Senior Care Workers that oversee services in the community, as well as mentoring and monitoring of care staff.
