About Us
About SureCare
SureCare Gateshead is a franchise of SureCare Community Services Limited owned and operated by Tyne & Wear Care Services Ltd.
At SureCare Gateshead, we aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the services we provide to ensure that we are successfully meeting the needs our of service users and achieving their aims and objectives. We also encourage feedback from our clients, their relatives, friends and representatives.
Our person-centred approach to care allows us to provide tailor-made care and support packages that contribute to the overall health and well-being of our clients, whilst incorporating individual needs, wishes and preferences. SureCare Gateshead also strives to work in partnership with other services and health professionals, maximising the full potential of those we support.
About SureCare
Our Vision, Mission & Values
Our Vision
We aim to be recognised as the leading trusted provider of high quality care and support services to those in need of help and care, whatever their individual circumstances.
Our Mission
We consistently strive to provide our clients with high quality, person-centred care and support services that are tailored to the individual, enabling them to maintain their dignity and independence at home.
Our Values
We strive to improve the overall well-being and quality of life of our clients, by valuing Independence, Respect, Dignity, Trust, Reliability and Commitment to supporting people through all stages of life's journey.
In order to meet our clients’ individual needs, we at SureCare Gateshead ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We also seek to ensure that our clients’ needs are thoroughly re-assessed as often as required, so that the care and support provided has the flexibility to respond to any change of needs. Through our services, we strive to assist our clients in maintaining their dignity and independence at home, as well as encouraging participation within our local community wherever possible.
SureCare Gateshead has rigorous recruitment and in-house training procedures, allowing us to consistently provide high quality amongst our team of care professionals. All of our staff are subject to enhanced Disclosure and Barring Service (DBS) clearance, and are regularly monitored and supported in their role. Full extensive training is provided, with career progression and personal development actively encouraged throughout. Through this, we strive to ensure that our services are delivered to the high and professional standard you’d come to expect from a nationally recognised care provider.
Our Leadership Team
Director
Shakiru Egunjobi
Demand for care services at home has grown considerably, particularly amongst the older population. To ease the pressures on the wider social care system, Shakiru has established SureCare Gateshead to provide passionate and empathetic care services to people in the local area requiring daily support and assistance.
Shakiru has developed a comprehensive range of skills throughout his working life. From project and resource management, to cost planning and analysis, his experience has centred around leadership and successfully delivering projects in a timely manner. His knowledge and expertise in facilitating business development and growth make him the ideal person to oversee operations at SureCare Gateshead.
Shakiru is determined to provide people across the local community with quality care services, and he believes that SureCare is the ideal vehicle to do this. As part of a nationwide network of care professionals, his business can reach out to the right people with the right support. That’s why SureCare Gateshead strives to help as many people as possible to live independently in the comfort of their own homes for as long as possible.
Registered Manager
Joanne Robinson
Joanne has 16 years’ worth of experience working in the social care sector. This includes a decade in domiciliary care and a further 6 years within the commissioning team at Hartlepool Borough Council. Part of her role there involved visiting various care providers, once commissioned by the council, to inspect the quality of services and compliance with regulations. Her background as a care co-ordinator and, later, as a Registered Manager gave her the expertise to help identify care providers’ strengths and areas of improvement.
Through her roles in domiciliary care, Joanne has gained considerable experience in working closely with clients and their families, as well as fellow care staff, external social workers and GPs. She has dealt with a range of complex situations in different environments, and has become very familiar with recruitment, training, retention and supervision of staff as a CQC Registered Care Manager.
In joining SureCare Gateshead as the Registered Manager, she will utilise her acquired skills to effectively lead our care team and oversee the care services being delivered. Her primary goals for our branch include striving towards providing tailored services to meet clients’ unique needs, maintaining compliance with policies and procedures, and facilitating business growth. Joanne is proud to be the friendly face and voice of SureCare Gateshead that our clients and their loved ones will get to know very well.
