Complex Care
Complex care for those living with long-term medical conditions
Complex Care from SureCare Hillingdon is available for those who require additional assistance whilst living at home. Our aim is to deliver long-term, continuing care to people with chronic healthcare issues, like neurological conditions, acquired brain injuries and learning difficulties.
This level of care usually differs from typical domiciliary care (or home care), as it often requires a much more focused approach and specialist clinical support. At SureCare Hillingdon, we have developed the skills and experience to deliver Complex Care that enables your loved one to manage their symptoms daily and live as independently as possible.
What is Complex Care?
Complex Care covers a range of different healthcare needs, often requiring more advanced clinical assistance than a standard home care service. It is our mission to support your loved ones in leading rich and fulfilling lives each day, no matter what their unique circumstances may be.
Due to the nature of certain conditions, Complex Care is typically delivered in specialist care homes. This often requires individuals to move away from their own home and live in a specific care setting. With more and more people wishing to retain their dignity and sense of independence at home, we recognise the need to bring Complex Care services to the community and support people at home where they feel most comfortable.
Types of Complex Care
Complex Care services are typically designed for anyone living with a chronic illness, long-term injury or neurological condition. In such cases, the level of support needed is usually more advanced than that offered by a standard domiciliary home care package. Your loved one will be able to rely on us for specialist support as part of their care.
Every individual situation is unique and we recognise that different people will have different requirements for the support that they need. Complex Care can help those living with physical or neurological difficulties on a daily basis.
There are a wide variety of health conditions that can be supported with a Complex Care package, such as:
Acquired brain injury
Spinal cord injury
Neurological conditions (such as motor neurone disease or Parkinson’s disease)
PEG feeding (or gastronomy care)
Stoma or catheter care
How we can help
At SureCare Hillingdon, our care workers are trained to an advanced level, with many years of health and social care experience behind them. When providing advanced care in the community, it’s important that our care workers have the extensive training and additional skills to support a wide range of complex care needs.
Whether you or your loved one is living with any of the healthcare concerns listed above or a similar chronic condition, at SureCare Hillingdon we’re open to discussing your specific needs and identifying a suitable solution. We strive to provide support to those who most need it, especially when it comes to remaining in the comfort of your own home.
As Complex Care can encompass various different long-term conditions, illnesses and injuries, our care workers need to be able and prepared to carry out certain tasks.
Examples of Complex Care tasks include:
PEG feed management
PEG stands for ‘percutaneous endoscopic gastrostomy’, which allows for an individual to be fed through a flexible tube directly into their stomach. Effective management of this also requires an understanding of feeding routines and emergency balloon changes.
Catheter management
Catheters involve a flexible tube and drainage bag to collect urine when an individual has difficulties with going to the toilet. Looking after a catheter – particularly in the long-term – involves maintaining a high standard of hygiene, ensuring waste urine is properly disposed of and even spotting the signs of potential problems.
Tracheostomy management
A tracheostomy tube is inserted into an individual’s throat when they have long-term difficulties with breathing. It ensures they have a clear airway and it’s important for our care workers to properly maintain the necessary components, so that the airway doesn’t become obstructed.
Nebuliser management
Nebulisers are typically used by people with severe lung conditions like COPD, bronchiectasis or cystic fibrosis. They work by turning liquid medications into a fine mist that can be inhaled. Our care workers are familiar with the multiple components which make up nebulisers and how to maintain them properly.
Wound care
It’s important to take extra care of surgical wounds when they take a long time to heal. Our care workers have had additional training that enables them to assess wounds, replace dressings and keep them clean to prevent possible infections.
