About Us
About SureCare
SureCare Mansfield is a franchise of SureCare Community Services Limited owned and operated by Mansfield Care Services Limited.
At SureCare Mansfield, we aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the services we provide to ensure that we are successfully meeting the needs of our service users and achieving their aims and objectives. We also encourage feedback from our clients, their relatives, friends and representatives.
Our person-centred approach to care allows us to provide tailor-made care and support packages that contribute to the overall health and well-being of our clients, whilst incorporating individual needs, wishes and preferences. SureCare Mansfield also strives to work in partnership with other services and health professionals, maximising the full potential of those we support.
About SureCare
Our Vision, Mission & Values
Our Vision
We aim to be recognised as the leading trusted provider of high quality care and support services to those in need of help and care, whatever their individual circumstances.
Our Mission
We consistently strive to provide our clients with high quality, person-centred care and support services that are tailored to the individual, enabling them to maintain their dignity and independence at home.
Our Values
We strive to improve the overall well-being and quality of life of our clients, by valuing Independence, Respect, Dignity, Trust, Reliability and Commitment to supporting people through all stages of life's journey.
In order to meet our clients’ individual needs, we at SureCare Mansfield ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We also seek to ensure that our clients’ needs are thoroughly re-assessed as often as required, so that the care and support provided has the flexibility to respond to any change of needs. Through our services, we strive to assist our clients in maintaining their dignity and independence at home, as well as encouraging participation within our local community wherever possible.
SureCare Mansfield has rigorous recruitment and in-house training procedures, allowing us to consistently provide high quality amongst our team of care professionals. All of our staff are subject to enhanced Disclosure and Barring Service (DBS) clearance, and are regularly monitored and supported in their role. Full extensive training is provided, with career progression and personal development actively encouraged throughout. Through this, we strive to ensure that our services are delivered to the high and professional standard you’d come to expect from a nationally recognised care provider.
Our Leadership Team
Branch Manager
Rameeza Ghulam Murtaza
At SureCare Mansfield, Rameeza Ghulam Murtaza is our committed Branch Manager. Having worked in the domiciliary care industry for a long time, she is proud to be in charge of a team that works hard to provide the community with outstanding care. She has refined her skills to guarantee the highest standards of service through ongoing training and development.
In addition to guiding and supporting our enthusiastic franchise team, her duties as Manager include; supervising a variety of business operations. Making sure we provide the superior care that the community deserves and expects is her top priority. Our shared goal at SureCare Mansfield is to positively impact the lives of people we serve.
